It can always happen that an item does not quite meet your expectations, is damaged or simply does not fit.

In such cases, we want to make things as easy as possible for you.

You have two options:

Please feel free to contact us directly – we will be happy to help you personally.

Or you can conveniently use our returns portal to process your return quickly and easily.

There you log in with your order number and your postcode or email address , select the items and receive a free DHL return label to print out.

You can return items within 30 days of receipt , provided the item is in unused condition.

Returns are free of charge. Regardless of the reason for the return, we will provide you with a DHL return label – easily available via our returns portal or upon request via email.